Funnel incident

App slow or unresponsive

Critical Resolved View vendor source →

Funnel experienced a critical incident on April 3, 2025 affecting Funnel, lasting 11h 8m. The incident has been resolved; the full update timeline is below.

Started
Apr 03, 2025, 05:22 AM UTC
Resolved
Apr 03, 2025, 04:30 PM UTC
Duration
11h 8m
Detected by Pingoru
Apr 03, 2025, 05:22 AM UTC

Affected components

Funnel

Update timeline

  1. investigating Apr 03, 2025, 05:22 AM UTC

    We've been seeing degraded performance in one of our internal services since around 2 am UTC, causing the app to become slow or unresponsive. We are currently investigating the cause for this.

  2. identified Apr 03, 2025, 06:10 AM UTC

    We have identified the cause of the performance degradation and deployed a fix to mitigate it.

  3. monitoring Apr 03, 2025, 06:31 AM UTC

    App performance is now back to normal, and we are continuing to to monitor.

  4. resolved Apr 03, 2025, 04:30 PM UTC

    This incident has been resolved.