Funio incident

Critical: Network issue in our provider's data center

Major Resolved View vendor source →

Funio experienced a major incident on May 18, 2025 affecting Shared Hosting and VPS and 1 more component, lasting 3h 31m. The incident has been resolved; the full update timeline is below.

Started
May 18, 2025, 09:01 PM UTC
Resolved
May 19, 2025, 12:32 AM UTC
Duration
3h 31m
Detected by Pingoru
May 18, 2025, 09:01 PM UTC

Affected components

Shared HostingVPSNetwork Infrastructure

Update timeline

  1. investigating May 18, 2025, 09:01 PM UTC

    Our provider is currently investigating a network issue in one of their data center. This issue is affecting part of our servers with packet loss and connectivity issues. We will update you when we have more details.

  2. investigating May 18, 2025, 10:05 PM UTC

    Our provider network team is actively working to resolve the incident. They will provide us with more details as soon as they have more information.

  3. resolved May 19, 2025, 12:32 AM UTC

    The network incident has been resolved by our provider, and services are back to normal. We apologize for any inconvenience this may have caused and appreciate your understanding.