Funio experienced a minor incident on August 8, 2023 affecting Customer Portal, lasting 2d 16h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 08, 2023, 07:22 PM UTC
We have identified a Network issue that is affecting the Funio Hub. As a consequence the functionality of the interface is limited and some services cannot be accessed using the Funio Hub (billing.funio.com). If you need to log in to your cPanel interface, you can do so directly through your web browser by going to yourdomain.tld/cpanel and using your cPanel username and password.
- monitoring Aug 09, 2023, 06:56 PM UTC
We are pleased to inform that our provider has successfully identified and resolved the problem that was affecting your services. We are confident that the necessary measures have been implemented to restore optimal performance, however, we understand the importance of uninterrupted service for your operations, and to ensure that everything remains in order, we will continue to closely monitor the services.
- resolved Aug 11, 2023, 12:15 PM UTC
This incident has been resolved.