Funio incident

Issue with the Funio customer Hub

Minor Resolved View vendor source →

Funio experienced a minor incident on December 13, 2023 affecting Customer Portal, lasting 6h 15m. The incident has been resolved; the full update timeline is below.

Started
Dec 13, 2023, 02:41 PM UTC
Resolved
Dec 13, 2023, 08:56 PM UTC
Duration
6h 15m
Detected by Pingoru
Dec 13, 2023, 02:41 PM UTC

Affected components

Customer Portal

Update timeline

  1. investigating Dec 13, 2023, 02:41 PM UTC

    We are investigating an issue with the Funio Customer Hub. Connection is intermittent. More details to come. Thanks for your patience.

  2. resolved Dec 13, 2023, 08:56 PM UTC

    Everything is back to normal now. It was a network issue at our provider's data center that was causing intermittent connection errors.