Funio incident
Email Delivery Issues to Microsoft (hotmail.com/outlook.com/msn.com/live.com)
Funio experienced a minor incident on October 7, 2024 affecting Shared Hosting, lasting 14h 23m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Oct 07, 2024, 06:03 PM UTC
Shared hosting outbound filtering - SMTP Service Our outgoing mail filtering service provider as identified an issue delivering to Microsoft destinations such as hotmail.com/outlook.com/msn.com/live.com etc. They are in communication with Microsoft to resolve the problem as quickly as possible. The messages are being temporary failed by Microsoft. At the moment, they advise customers to either wait until they resolve the issue or find alternative delivery options for that traffic while they work with their contacts at Microsoft to get this resolved. Thank you for your understanding.
- resolved Oct 08, 2024, 08:27 AM UTC
Our outgoing mail filtering service provider as fixed the issue and emails to Microsoft destinations are now back to normal.