Fulfil.IO experienced a minor incident on November 5, 2021 affecting FedEx, lasting 5h 5m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 05, 2021, 04:52 PM UTC
FedEx is experiencing an outage that is preventing label generation, rate lookups, voiding, manifesting, and other operations for the carrier. Other carriers and services are **not** affected. We recommend using an alternate service to ship or wait for the carrier to be available. We will update this status page as we have more updates.
- investigating Nov 05, 2021, 04:53 PM UTC
We are continuing to investigate this issue.
- identified Nov 05, 2021, 06:38 PM UTC
FedEx has acknowledged an outage of their online services platform: "We are currently experiencing intermittent technical difficulties, causing some of our online services to operate slower than usual or be temporarily unavailable. We are working diligently to resolve the issue and sincerely regret the inconvenience."
- monitoring Nov 05, 2021, 07:19 PM UTC
Based on internal monitoring, FedEx's API is responding again. We are continuing to monitor.
- resolved Nov 05, 2021, 09:58 PM UTC
FedEx performance is back to operational, the incident is now resolved.