ftrack experienced a notice incident on May 19, 2025 affecting Hosted applications, lasting 23m. The incident has been resolved; the full update timeline is below.
Affected components
Hosted applications
Update timeline
- investigating May 19, 2025, 01:44 PM UTC
We are experiencing partial outages with workspaces running in EU region. We are investigating the issue.
- monitoring May 19, 2025, 01:49 PM UTC
We resolved the issue with workspaces in EU region and are monitoring for any further issues.
- resolved May 19, 2025, 02:07 PM UTC
The incident was resolved. Some workspaces hosted in EU experienced full outage from 2025-05-19T15:07:00 CEST until 2025-05-19T15:45:00 CEST. During this time, ftrack was not responsive.