ftrack experienced a notice incident on September 21, 2017, lasting 2h 36m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Sep 21, 2017, 01:46 PM UTC
Some hosted servers in Europe are experiencing connectivity issues due to a potential network issue. We're working with our hosting provider to restore full capacity as soon as possible.
- monitoring Sep 21, 2017, 02:13 PM UTC
The issue has now been resolved. We will continue to monitor the situation, please let us know if you are still experiencing issues.
- resolved Sep 21, 2017, 04:22 PM UTC
This incident has been resolved.