ftrack experienced a minor incident on November 16, 2017, lasting 4h 23m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Nov 16, 2017, 02:02 PM UTC
Some hosted servers in Europe are experiencing connectivity issues. We are working to resolve the issue as quickly as possible
- monitoring Nov 16, 2017, 02:32 PM UTC
We have identified and fixed a potential issue and will continue to monitor the situation. Let us know if you continue to see issues.
- resolved Nov 16, 2017, 06:25 PM UTC
This incident has been resolved.