ftrack experienced a notice incident on November 17, 2017, lasting 5h 30m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Nov 17, 2017, 10:02 AM UTC
Some hosted servers in Europe are experiencing connectivity issues. We are working to resolve the issue as quickly as possible
- identified Nov 17, 2017, 10:13 AM UTC
We have identified and fixed a potential issue and will continue to monitor the situation. Let us know if you continue to see issues.
- monitoring Nov 17, 2017, 10:53 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 17, 2017, 03:33 PM UTC
This incident has been resolved.