ftrack experienced a notice incident on November 20, 2017, lasting 5h 58m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Nov 20, 2017, 12:58 PM UTC
Some hosted sites in Europe may currently be experiencing some connectivity issues. We are currently investigating the issues.
- monitoring Nov 20, 2017, 01:42 PM UTC
We have identified and resolved the immediate issue and will continue to monitor the situation. We are working with our service provider in order to make sure the issue does not reoccur.
- resolved Nov 20, 2017, 06:57 PM UTC
This incident has been resolved.