ftrack incident

Video encoding issues

Notice Resolved View vendor source →

ftrack experienced a notice incident on January 4, 2018, lasting 27m. The incident has been resolved; the full update timeline is below.

Started
Jan 04, 2018, 06:04 PM UTC
Resolved
Jan 04, 2018, 06:31 PM UTC
Duration
27m
Detected by Pingoru
Jan 04, 2018, 06:04 PM UTC

Update timeline

  1. investigating Jan 04, 2018, 06:04 PM UTC

    We're currently investigating reported issues with our video encoding service.

  2. monitoring Jan 04, 2018, 06:24 PM UTC

    All video encodings should be processing as normal again. We continue to monitor the situation.

  3. resolved Jan 04, 2018, 06:31 PM UTC

    This incident has been resolved.