ftrack experienced a major incident on June 30, 2020 affecting Community forum, lasting 20h 37m. The incident has been resolved; the full update timeline is below.
Affected components
Community forum
Update timeline
- identified Jun 30, 2020, 06:26 PM UTC
A root certificate used for forum.ftrack.com expired unexpectedly on June 30, 2020. ftrack is working on getting an updated certificate in place.
- resolved Jul 01, 2020, 03:03 PM UTC
Certificate updated and the community forum is operational.