ftrack experienced a minor incident on October 23, 2020 affecting Hosted applications, lasting 3h 19m. The incident has been resolved; the full update timeline is below.
Affected components
Hosted applications
Update timeline
- investigating Oct 23, 2020, 11:21 AM UTC
Some hosted servers in the US region are experiencing delays in processing of notifications, exports and events. We're investigating the issue to restore full capacity as soon as possible.
- monitoring Oct 23, 2020, 12:16 PM UTC
We have resolved the immediate issue and notifications, exports and events are processing again. We will continue to investigate the root cause and monitor the situation.
- resolved Oct 23, 2020, 02:40 PM UTC
This incident has been resolved.