ftrack incident

Payment provider API issues.

Notice Resolved View vendor source →

ftrack experienced a notice incident on May 10, 2021 affecting Account page, lasting 23h 9m. The incident has been resolved; the full update timeline is below.

Started
May 10, 2021, 12:32 PM UTC
Resolved
May 11, 2021, 11:42 AM UTC
Duration
23h 9m
Detected by Pingoru
May 10, 2021, 12:32 PM UTC

Affected components

Account page

Update timeline

  1. identified May 10, 2021, 12:32 PM UTC

    We are currently seeing issues with our payment provider. This may result in errors when signing up or re-configuring your billing settings. We are working together with our provider to address the issue.

  2. resolved May 11, 2021, 11:42 AM UTC

    This incident has been resolved.