ftrack incident

Degraded performance for users in Europe

Notice Resolved View vendor source →

ftrack experienced a notice incident on September 13, 2022 affecting Hosted applications, lasting 24m. The incident has been resolved; the full update timeline is below.

Started
Sep 13, 2022, 09:32 AM UTC
Resolved
Sep 13, 2022, 09:56 AM UTC
Duration
24m
Detected by Pingoru
Sep 13, 2022, 09:32 AM UTC

Affected components

Hosted applications

Update timeline

  1. monitoring Sep 13, 2022, 09:32 AM UTC

    We have identified an issue affecting users located in Western Europe. We believe the issue has been addressed but some users may notice degraded performance. Please report any instances of ongoing slow performance to [email protected]

  2. resolved Sep 13, 2022, 09:56 AM UTC

    This incident has been resolved.