ftrack experienced a minor incident on September 25, 2017, lasting 57m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Sep 25, 2017, 08:08 AM UTC
Some hosted servers in Europe are experiencing connectivity issues due to a potential network issue. We're working with our hosting provider to restore full capacity as soon as possible.
- monitoring Sep 25, 2017, 08:17 AM UTC
The issue has now been resolved. We will continue to monitor the situation, please let us know if you are still experiencing issues.
- resolved Sep 25, 2017, 09:06 AM UTC
This incident has been resolved.