ftrack experienced a major incident on March 10, 2025 affecting Hosted applications, lasting 4h 31m. The incident has been resolved; the full update timeline is below.
Affected components
Hosted applications
Update timeline
- investigating Mar 10, 2025, 04:21 PM UTC
We are currently investigating an issue preventing collaborators from accessing client reviews.
- monitoring Mar 10, 2025, 04:50 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 10, 2025, 08:53 PM UTC
This incident has been resolved.