FTAPI incident

Service unavailable

Critical Resolved View vendor source →

FTAPI experienced a critical incident on October 12, 2023 affecting FTAPI Cloud Systems, lasting 4h 27m. The incident has been resolved; the full update timeline is below.

Started
Oct 12, 2023, 03:10 PM UTC
Resolved
Oct 12, 2023, 07:37 PM UTC
Duration
4h 27m
Detected by Pingoru
Oct 12, 2023, 03:10 PM UTC

Affected components

FTAPI Cloud Systems

Update timeline

  1. investigating Oct 12, 2023, 03:10 PM UTC

    We’re experiencing service unavailabilities. Our team is currently working to restore the normal operations of the service. We apologize for any inconvenience.

  2. monitoring Oct 12, 2023, 03:20 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Oct 12, 2023, 03:57 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Oct 12, 2023, 07:37 PM UTC

    This incident has been resolved.