FTAPI incident

Partial service unavailability

Major Resolved View vendor source →

FTAPI experienced a major incident on November 2, 2023 affecting FTAPI Cloud Systems, lasting 46m. The incident has been resolved; the full update timeline is below.

Started
Nov 02, 2023, 07:41 AM UTC
Resolved
Nov 02, 2023, 08:27 AM UTC
Duration
46m
Detected by Pingoru
Nov 02, 2023, 07:41 AM UTC

Affected components

FTAPI Cloud Systems

Update timeline

  1. investigating Nov 02, 2023, 07:41 AM UTC

    We’re currently experiencing degraded performance issues with for a subset of customers. Our team is currently working to restore normal performance levels. We apologize for any inconvenience.

  2. monitoring Nov 02, 2023, 07:50 AM UTC

    Waiting for the last unreachable instances to recover.

  3. resolved Nov 02, 2023, 08:27 AM UTC

    This incident has been resolved.