FTAPI incident

We are investigating delayed emails on our smtp relay

Minor Resolved View vendor source →

FTAPI experienced a minor incident on November 15, 2023 affecting Notification Services, lasting 3h 10m. The incident has been resolved; the full update timeline is below.

Started
Nov 15, 2023, 01:57 PM UTC
Resolved
Nov 15, 2023, 05:08 PM UTC
Duration
3h 10m
Detected by Pingoru
Nov 15, 2023, 01:57 PM UTC

Affected components

Notification Services

Update timeline

  1. investigating Nov 15, 2023, 01:57 PM UTC

    Currently some mails are not sent directly. We are currently investigating this issue.

  2. monitoring Nov 15, 2023, 03:52 PM UTC

    Mail services are up and running

  3. monitoring Nov 15, 2023, 03:56 PM UTC

    Service is stable and all delayed mails are delivered.

  4. resolved Nov 15, 2023, 05:08 PM UTC

    Incident is resolved. No new issues occurred.