FTAPI experienced a critical incident on March 13, 2024 affecting FTAPI Cloud Systems, lasting 27m. The incident has been resolved; the full update timeline is below.
Affected components
FTAPI Cloud Systems
Update timeline
- investigating Mar 13, 2024, 06:22 AM UTC
We are currently investigating a full service outage.
- monitoring Mar 13, 2024, 06:32 AM UTC
We have identified the root cause of the outage and a fix has been implemented. We are monitoring the services while they become available again.
- identified Mar 13, 2024, 06:32 AM UTC
We identified the issue. The Loadbalancer stopped to serve traffic. We provided a fix immediately.
- resolved Mar 13, 2024, 06:49 AM UTC
All services are operational.