FrontSpin experienced a minor incident on June 23, 2026 affecting TitanX Dialer (Frontspin Page - Platform P2) and TitanX Dialer (Frontspin Swagger Page - Public Api - Platform P2) and 1 more component, lasting 2h 57m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 23, 2026, 01:17 PM UTC
We are investigating processing delays with p2.frontspin.com. We will provide updates as soon as possible.
- investigating Jun 23, 2026, 01:17 PM UTC
We are investigating processing delays on p2.frontspin.com that are impacting customers' ability to use the platform. We will provide updates as soon as possible.
- resolved Jun 23, 2026, 02:22 PM UTC
We working to implement a fix. Please note that call transcriptions are currently unavailable on P2. We will provide further updates soon.
- resolved Jun 23, 2026, 04:14 PM UTC
All Frontspin systems are now operating as normal. Please reach out to [email protected] or [email protected] if you are continuing to experience any impacts. We identified the root cause of the issues occurring on Frontspin's P2 instance and our team has made a fix. The Frontspin team is continuing to monitor our systems to ensure there are no further impacts to our clients. Please note that following functionality was impacted on P2 during this from approximately 4:30am US ET through noon US ET: - Call transcriptions - Sending emails - Password resets - Phone number assignment - Admin panel and settings