FrontSpin Outage History
FrontSpin is up right nowPingoru has recorded 43 incidents for FrontSpin: 43 in the last 12 months and 9 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 4 | 0 of 720 (0%) |
| May 2026 | 7 | 0 of 744 (0%) |
| June 2026 | 5 | 3 of 720 (0%) |
| July 2026 | 15 | 2 of 744 (0%) |
| August 2026 | 5 | 1 of 744 (0%) |
| September 2026 | 4 | 3 of 720 (0%) |
| October 2026 | 1 | 0 of 744 (0%) |
| November 2026 | 0 | 0 of 75 (0%) |
Incidents, newest first
Major October 30, 2026 FrontSpin Login Errors 8m TitanX Dialer (Frontspin Page - Platform APP), TitanX Dialer (Titanx Dialer - Login APP)
Started Oct 30, 2026, 11:49 AM UTC· resolved Oct 30, 2026, 11:57 AM UTC
- investigating Oct 30, 2026, 11:49 AM UTC
FrontSpin is currently unavailable due to unscheduled maintenance by our cloud infrastructure provider. Users may be unable to access the platform or place calls during this time. Our team is in contact with the provider and monitoring the situation closely. We do not have an estimated time to resolution at this point. We will post an update here as soon as we have more information, and no later than [30/60] minutes from now. We apologize for the disruption and appreciate your patience.
- resolved Oct 30, 2026, 11:57 AM UTC
The system is back up. Our engineering and support team is actively monitoring to ensure the quality of our services. Please contact support with if you are experiencing any further issues.
Minor September 30, 2026 Investigating an issue with MFA – TitanX Dialer (Titanx Dialer - Login APP)
Started Sep 30, 2026, 02:46 PM UTC· resolved Sep 30, 2026, 02:46 PM UTC
- resolved Sep 30, 2026, 02:46 PM UTC
Investigating an issue with MFA where users are not receiving the code
Minor September 29, 2026 Investigating an issue with Salesforce Sync 2h 40m TitanX Dialer (Frontspin Page - Platform P2)
Started Sep 29, 2026, 12:48 PM UTC· resolved Sep 29, 2026, 03:28 PM UTC
- investigating Sep 29, 2026, 12:48 PM UTC
The team is currently investigating issues with the salesforce sync. Updates will be provided.
- investigating Sep 29, 2026, 02:04 PM UTC
The application is in a stable state and all syncing with salesforce is resolved. We are actively ensuring records catch up for large tenants. Monitoring the sync closely. We believe access is restored. We will update as soon as we believe all data has been processed.
- resolved Sep 29, 2026, 03:28 PM UTC
The application is working as expected. The application returned to stability on Tuesday, September 29, 2026 is 12:44 UTC. We are ensuring processing continues.
Major September 28, 2026 Service Outage 16m TitanX Dialer (Titanx Dialer - Login APP)
Started Sep 28, 2026, 01:22 PM UTC· resolved Sep 28, 2026, 01:38 PM UTC
- investigating Sep 28, 2026, 01:22 PM UTC
We are investigating a service outage. The team is actively investigating on a fix.
- investigating Sep 28, 2026, 01:30 PM UTC
Outbound calling has been restored. The team is working on investigating issues with inbound calls.
- resolved Sep 28, 2026, 01:38 PM UTC
System access has been restored. The team is monitoring all actions closely.
Major September 4, 2026 Calling unavailable on p2.frontspin.com 23m TitanX Dialer (Frontspin Page - Platform P2), TitanX Dialer (Titanx Dialer - Login P2)
Started Sep 04, 2026, 02:45 PM UTC· resolved Sep 04, 2026, 03:08 PM UTC
- investigating Sep 04, 2026, 02:45 PM UTC
Calling is currently unavailable on https://p2.frontspin.com. The platform itself is available and all other functions are working normally. We are looking into it.
- resolved Sep 04, 2026, 03:08 PM UTC
The Issue has been resolved. The team will continue to monitor the situation closely.
Major August 29, 2026 P2 is unavailable 54m TitanX Dialer (Titanx Dialer - Login P2)
Started Aug 29, 2026, 02:05 PM UTC· resolved Aug 29, 2026, 02:59 PM UTC
- investigating Aug 29, 2026, 02:05 PM UTC
The team is aware and working at resolving the issue.
- resolved Aug 29, 2026, 02:59 PM UTC
P2 is available.
Minor August 18, 2026 API and Salesforce sync delays on P2 14m TitanX Dialer (Frontspin Page - Platform P2)
Started Aug 18, 2026, 02:56 PM UTC· resolved Aug 18, 2026, 03:10 PM UTC
- investigating Aug 18, 2026, 02:56 PM UTC
We are investigating delayed API responses and delays in Salesforce data synchronization affecting customers on the P2 platform. Our team is working to identify the cause. We will post an update as soon as we know more.
- resolved Aug 18, 2026, 03:10 PM UTC
This issue has been resolved. API responses and Salesforce synchronization on the P2 platform have returned to normal. Thank you for your patience.
Minor August 14, 2026 Frontspin Page - Platform P2 recovered 4m
Started Aug 14, 2026, 01:05 AM UTC· resolved Aug 14, 2026, 01:09 AM UTC
No vendor updates were posted for this incident.
Minor August 14, 2026 Titanx Dialer - Login P2 recovered 3m
Started Aug 14, 2026, 01:05 AM UTC· resolved Aug 14, 2026, 01:08 AM UTC
No vendor updates were posted for this incident.
Minor August 2, 2026 Titanx Dialer - Login APP recovered –
Started Aug 02, 2026, 09:29 AM UTC· resolved Aug 02, 2026, 09:29 AM UTC
No vendor updates were posted for this incident.
Minor July 14, 2026 Frontspin Swagger Page - Public Api - Platform App recovered –
Started Jul 14, 2026, 12:18 AM UTC· resolved Jul 14, 2026, 12:18 AM UTC
No vendor updates were posted for this incident.
Minor July 14, 2026 Titanx Dialer - Login APP recovered –
Started Jul 14, 2026, 12:07 AM UTC· resolved Jul 14, 2026, 12:07 AM UTC
No vendor updates were posted for this incident.
Minor July 14, 2026 Frontspin Page - Platform APP recovered –
Started Jul 14, 2026, 12:07 AM UTC· resolved Jul 14, 2026, 12:07 AM UTC
No vendor updates were posted for this incident.
Minor July 13, 2026 Titanx Dialer - Login P2 recovered –
Started Jul 13, 2026, 09:14 PM UTC· resolved Jul 13, 2026, 09:14 PM UTC
No vendor updates were posted for this incident.
Minor July 13, 2026 Login issues for EU based users – TitanX Dialer (Titanx Dialer - Login P2), TitanX Dialer (Titanx Dialer - Login APP)
Started Jul 13, 2026, 08:03 PM UTC· resolved Jul 13, 2026, 08:03 PM UTC
- resolved Jul 13, 2026, 08:03 PM UTC
we're investigating an issue related to login from EU
Minor July 13, 2026 Titanx Dialer - Login P2 recovered 6m
Started Jul 13, 2026, 07:40 PM UTC· resolved Jul 13, 2026, 07:46 PM UTC
No vendor updates were posted for this incident.
Minor July 13, 2026 Titanx Dialer - Login APP recovered 35m
Started Jul 13, 2026, 07:38 PM UTC· resolved Jul 13, 2026, 08:13 PM UTC
No vendor updates were posted for this incident.
Minor July 11, 2026 Titanx Dialer - Login APP recovered –
Started Jul 11, 2026, 03:21 PM UTC· resolved Jul 11, 2026, 03:21 PM UTC
No vendor updates were posted for this incident.
Minor July 11, 2026 Frontspin Page - Platform P2 recovered –
Started Jul 11, 2026, 12:04 AM UTC· resolved Jul 11, 2026, 12:04 AM UTC
No vendor updates were posted for this incident.
Minor July 11, 2026 Titanx Dialer - Login P2 recovered –
Started Jul 11, 2026, 12:03 AM UTC· resolved Jul 11, 2026, 12:03 AM UTC
No vendor updates were posted for this incident.
Minor July 8, 2026 Frontspin Swagger Page - Public Api - Platform P2 recovered –
Started Jul 08, 2026, 11:46 AM UTC· resolved Jul 08, 2026, 11:46 AM UTC
No vendor updates were posted for this incident.
Minor July 7, 2026 Titanx Dialer - Login P2 recovered –
Started Jul 07, 2026, 11:47 PM UTC· resolved Jul 07, 2026, 11:47 PM UTC
No vendor updates were posted for this incident.
Minor July 7, 2026 Frontspin Page - Platform P2 recovered –
Started Jul 07, 2026, 11:46 PM UTC· resolved Jul 07, 2026, 11:46 PM UTC
No vendor updates were posted for this incident.
Major July 7, 2026 P2 Unavailable 59m TitanX Dialer (Frontspin Page - Platform P2), TitanX Dialer (Frontspin Swagger Page - Public Api - Platform P2), TitanX Dialer (Titanx Dialer - Login P2)
Started Jul 07, 2026, 10:47 PM UTC· resolved Jul 07, 2026, 11:46 PM UTC
- investigating Jul 07, 2026, 10:47 PM UTC
P2 is currently unavailable. The Frontspin Team is investigating the issue
- investigating Jul 07, 2026, 11:44 PM UTC
P2 is currently unavailable. One of our cloud provider is performing unscheduled maintenance and we are monitoring closely. Our engineering team expects P2 to become available shortly.
- resolved Jul 07, 2026, 11:46 PM UTC
P2 is now available.
Minor July 2, 2026 Frontspin Page - Platform APP recovered –
Started Jul 02, 2026, 10:03 PM UTC· resolved Jul 02, 2026, 10:03 PM UTC
No vendor updates were posted for this incident.