Frontline Education incident

Degraded Performance - Monitoring

Minor Resolved View vendor source →

Frontline Education experienced a minor incident on May 20, 2025 affecting Frontline Central, lasting 21h 2m. The incident has been resolved; the full update timeline is below.

Started
May 20, 2025, 08:25 PM UTC
Resolved
May 21, 2025, 05:28 PM UTC
Duration
21h 2m
Detected by Pingoru
May 20, 2025, 08:25 PM UTC

Affected components

Frontline Central

Update timeline

  1. monitoring May 20, 2025, 08:25 PM UTC

    We are currently monitoring a system issue, following reports of degraded performance in Frontline Central. Activities such as building/activating/de-activating/sending forms, form workflow activity, new user creation and staff profile updates may be impacted.

  2. monitoring May 21, 2025, 05:27 PM UTC

    We are continuing to monitor for any further issues.

  3. resolved May 21, 2025, 05:28 PM UTC

    The system is now fully operational.