Frontline Education incident

2/10 - System Degradation

Critical Resolved View vendor source →

Frontline Education experienced a critical incident on February 10, 2025 affecting Absence Management and Time and Attendance, lasting 36m. The incident has been resolved; the full update timeline is below.

Started
Feb 10, 2025, 08:19 PM UTC
Resolved
Feb 10, 2025, 08:56 PM UTC
Duration
36m
Detected by Pingoru
Feb 10, 2025, 08:19 PM UTC

Affected components

Absence ManagementTime and Attendance

Update timeline

  1. investigating Feb 10, 2025, 08:19 PM UTC

    We are currently investigating system degradation issues. Users may see a purple loading screen when attempting to log into the system. We are working to restore access as quickly as possible.

  2. identified Feb 10, 2025, 08:44 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Feb 10, 2025, 08:56 PM UTC

    We are pleased to report that we have reached a resolution, and our system is back to operational status.