Frontline Education incident

2/11 - System Degradation

Critical Resolved View vendor source →

Frontline Education experienced a critical incident on February 11, 2025 affecting Absence Management and Time and Attendance, lasting 20m. The incident has been resolved; the full update timeline is below.

Started
Feb 11, 2025, 08:20 PM UTC
Resolved
Feb 11, 2025, 08:40 PM UTC
Duration
20m
Detected by Pingoru
Feb 11, 2025, 08:20 PM UTC

Affected components

Absence ManagementTime and Attendance

Update timeline

  1. investigating Feb 11, 2025, 08:20 PM UTC

    We are currently investigating issues of system inaccessibility. We are working toward a resolution as quickly as possible.

  2. monitoring Feb 11, 2025, 08:33 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 11, 2025, 08:40 PM UTC

    We are pleased to report that we have reached a resolution, and our system is back to operational status.