Frontline Education incident

Plan and Service Management - Partial Outage

Major Resolved View vendor source →

Frontline Education experienced a major incident on April 10, 2025 affecting Plan and Service Management, lasting 2h 32m. The incident has been resolved; the full update timeline is below.

Started
Apr 10, 2025, 09:00 PM UTC
Resolved
Apr 10, 2025, 11:32 PM UTC
Duration
2h 32m
Detected by Pingoru
Apr 10, 2025, 09:00 PM UTC

Affected components

Plan and Service Management

Update timeline

  1. investigating Apr 10, 2025, 09:00 PM UTC

    You may be experiencing an issue logging into your site. Our team is currently investigating this issue.

  2. monitoring Apr 10, 2025, 09:46 PM UTC

    The team has implemented a fix and is monitoring the issue.

  3. identified Apr 10, 2025, 10:23 PM UTC

    Our team is continuing to investigate this issue.

  4. resolved Apr 10, 2025, 11:32 PM UTC

    This incident has been resolved.