Frontify incident

Partial outage due to AWS issue

Notice Resolved View vendor source →

Frontify experienced a notice incident on October 20, 2025 affecting Frontify Enterprise Application - DataCenter US and Frontify SelfService Application - DataCenter US, lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 11:56 AM UTC
Resolved
Oct 20, 2025, 11:56 AM UTC
Duration
—
Detected by Pingoru
Oct 20, 2025, 11:56 AM UTC

Affected components

Frontify Enterprise Application - DataCenter USFrontify SelfService Application - DataCenter US

Update timeline

  1. resolved Oct 20, 2025, 11:56 AM UTC

    We recently experienced a partial outage caused by a global Amazon Web Services (AWS) issue. This led to temporary disruption of file processing and degraded performance across some other functionalities. AWS has since mitigated the issue, and all Frontify services are now fully operational. If you continue to experience any issues, please contact our support team at [email protected].