Frontegg Outage History
Frontegg is up right nowPingoru has recorded 51 incidents for Frontegg: 12 in the last 12 months and 4 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 1 | 1 of 744 (0%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 1 | 6 of 744 (1%) |
| August 2026 | 1 | 2 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 3 | 2 of 526 (0%) |
Incidents, newest first
Minor October 11, 2026 Degraded Performance 44m Management Portal
Started Oct 11, 2026, 09:28 PM UTC· resolved Oct 11, 2026, 10:13 PM UTC
- investigating Oct 11, 2026, 09:28 PM UTC
We are currently investigating degraded performance in the AU region. We will provide updates as more information becomes available.
- monitoring Oct 11, 2026, 09:30 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 11, 2026, 10:13 PM UTC
This incident has been resolved.
Minor August 20, 2026 Degraded Performance - EU region 1h 27m Authentication APIs
Started Aug 20, 2026, 12:58 PM UTC· resolved Aug 20, 2026, 02:25 PM UTC
- investigating Aug 20, 2026, 12:58 PM UTC
We are currently investigating degraded performance in the EU region. We will provide updates as more information becomes available.
- identified Aug 20, 2026, 01:11 PM UTC
We have identified the cause on our side and are working on a prompt resolution. We will keep you posted.
- monitoring Aug 20, 2026, 01:57 PM UTC
We have resolved the issue and it should be resolved. We will keep monitoring to confirm full resolution.
- resolved Aug 20, 2026, 02:25 PM UTC
This incident has been resolved.
Critical July 16, 2026 Service Outage 5h 35m Authentication APIs, Authentication APIs, Authentication APIs, Authentication APIs and 11 more
Started Jul 16, 2026, 08:06 AM UTC· resolved Jul 16, 2026, 01:42 PM UTC
- identified Jul 16, 2026, 08:06 AM UTC
We're currently investigating a service disruption affecting authentication and login across our platform. Our team is actively looking into the cause and working to restore service as quickly as possible. We'll keep you posted.
- investigating Jul 16, 2026, 08:06 AM UTC
We are currently investigating this issue.
- identified Jul 16, 2026, 08:56 AM UTC
We've identified the cause of the disruption as an ongoing issue with our upstream cloud provider (AWS CloudFront). We are actively working internally as well to try and mitigate this until their service fully restored.
- identified Jul 16, 2026, 08:58 AM UTC
Due to the global Cloudfront issue, some of our customers that are using custom domains v2 are still impacted. We are actively working to bypass Cloudfront service and bring those back to normal. We'll keep you posted.
- identified Jul 16, 2026, 10:08 AM UTC
Hi all, The Cloudfront issue still persists. However, we have implemented a workaround on our side. We are rolling it out by region. EU and US should be up and running now. We will keep you posted.
- identified Jul 16, 2026, 11:33 AM UTC
We are continuing to work on a fix for this issue.
- identified Jul 16, 2026, 11:34 AM UTC
Hi all, The Cloudfront issue still persists. However, we have implemented a workaround on our side. We are rolling it out by region. Australia, Canada, and the UK should be up and running now.
- monitoring Jul 16, 2026, 12:09 PM UTC
Update on the AWS incident from earlier: Amazon is still experiencing a global operational issue with CloudFront on their end, but we've implemented a workaround to bypass the affected component. All regions are now back up and working normally. We proactively rerouted to avoid the impacted path, so you shouldn't need to do anything on your side. We'll keep an eye on AWS's recovery and let you know if the situation changes. If you notice anything still off, please flag it on our Slack — happy to help.
- resolved Jul 16, 2026, 01:42 PM UTC
This incident has been resolved.
Notice May 31, 2026 Degraded Performance in US Region – Planned Data Layer Upgrade 35m
Started May 31, 2026, 06:15 AM UTC· resolved May 31, 2026, 06:50 AM UTC
- resolved Jun 07, 2026, 12:39 PM UTC
During a planned Data Layer Upgrade, an issue occurred that affected a subset of users in the US region for approximately 35 minutes. Affected customers may have experienced degraded performance and errors when performing requests or actions that rely on the Data Layer. All other regions were unaffected.
Minor March 23, 2026 Degraded performance in US region - Partial Entitlements functionalities 1h 51m Management APIs, Management Portal
Started Mar 23, 2026, 11:43 AM UTC· resolved Mar 23, 2026, 01:34 PM UTC
- monitoring Mar 23, 2026, 11:43 AM UTC
We have identified a degraded performance in US region related to some Entitlements functionalities. Our engineering team has resolved the issue and monitoring all service components. We will provide regular updates as more information becomes available.
- resolved Mar 23, 2026, 01:34 PM UTC
This incident has been resolved.
Minor December 8, 2025 Degraded performance inEU region 1h 29m Authentication APIs, Management APIs, Management Portal
Started Dec 08, 2025, 07:17 AM UTC· resolved Dec 08, 2025, 08:46 AM UTC
- investigating Dec 08, 2025, 07:17 AM UTC
We have identified a degraded performance in EU region. Our engineering team is actively investigating the issue and monitoring all service components. We will provide regular updates as more information becomes available.
- monitoring Dec 08, 2025, 07:39 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Dec 08, 2025, 07:39 AM UTC
We are continuing to monitor for any further issues.
- resolved Dec 08, 2025, 08:46 AM UTC
This incident has been resolved.
Minor December 3, 2025 Degraded performance Authentication API EU Region –
Started Dec 03, 2025, 08:32 AM UTC· resolved Dec 03, 2025, 08:32 AM UTC
- resolved Dec 03, 2025, 09:56 AM UTC
Degraded performance for our EU region for our Authentication API. Start Time: 08:32 UTC. Duration: 10 minutes. The issue was resolved by our Engineering team.
Minor November 18, 2025 Elevated errors reported due to global incident with our WAF provider Cloudflare 1h 40m Authentication APIs, Authentication APIs, Authentication APIs, Authentication APIs and 11 more
Started Nov 18, 2025, 11:42 AM UTC· resolved Nov 18, 2025, 01:23 PM UTC
- investigating Nov 18, 2025, 11:42 AM UTC
We are currently investigating reports of elevated errors originated by our WAF provider Cloudflare
- identified Nov 18, 2025, 11:47 AM UTC
We have identified the issue as a global Cloudflare Outage and starting DR process
- identified Nov 18, 2025, 11:57 AM UTC
Cloudflare has announced on global outage (https://www.cloudflarestatus.com/incidents/8gmgl950y3h7). We are continuing to work on DR and fallback mechanisms
- identified Nov 18, 2025, 12:04 PM UTC
We have deployed our DR to US and EU regions. Continue to work on other regions
- monitoring Nov 18, 2025, 12:14 PM UTC
We have deployed a DR for our Cloudflare instance. Systems should be back up again
- resolved Nov 18, 2025, 01:23 PM UTC
This incident has been resolved.
Critical October 29, 2025 Degraded performance with loading login box 45m Authentication APIs, Authentication APIs, Authentication APIs, Authentication APIs and 6 more
Started Oct 29, 2025, 04:03 PM UTC· resolved Oct 29, 2025, 04:49 PM UTC
- investigating Oct 29, 2025, 04:03 PM UTC
We are investigating reports on login load issues. Currently looks like related to our CDN provider. We will be providing updates shortly
- identified Oct 29, 2025, 04:09 PM UTC
The issue has been identified as our CDN provider. We are working on mitigation with another provider
- monitoring Oct 29, 2025, 04:41 PM UTC
We have mitigated the issue by switching our CDN provider. We are now monitoring
- resolved Oct 29, 2025, 04:49 PM UTC
This incident has been resolved.
Minor October 27, 2025 Degraded Service on the Frontegg Management Portal 1h 14m Management Portal, Management Portal, Management Portal, Management Portal and 1 more
Started Oct 27, 2025, 10:20 PM UTC· resolved Oct 27, 2025, 11:35 PM UTC
- investigating Oct 27, 2025, 10:20 PM UTC
We are currently investigating this issue.
- investigating Oct 27, 2025, 10:22 PM UTC
We are continuing to investigate this issue.
- monitoring Oct 27, 2025, 10:40 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 27, 2025, 11:35 PM UTC
This incident has been resolved.
Minor August 26, 2025 Degraded Performance in EU Region 1h 22m Authentication APIs, Management Portal
Started Aug 26, 2025, 05:06 PM UTC· resolved Aug 26, 2025, 06:29 PM UTC
- investigating Aug 26, 2025, 05:06 PM UTC
We have identified an increased error rate in our 🇪🇺 Europe region. Our engineering team is actively investigating the issue and monitoring all service components. We will provide regular updates as more information becomes available.
- monitoring Aug 26, 2025, 05:17 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 26, 2025, 06:29 PM UTC
This incident has been resolved.
Minor August 21, 2025 Degraded Service - Networking issue on cloud provider 2h 47m Authentication APIs
Started Aug 21, 2025, 06:03 PM UTC· resolved Aug 21, 2025, 08:50 PM UTC
- investigating Aug 21, 2025, 06:03 PM UTC
The issue appears for US originated traffic towards Frontegg EU
- monitoring Aug 21, 2025, 06:33 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Aug 21, 2025, 07:27 PM UTC
The issue was acknowledged by our CDN provider, who has now issued a fix and we are beginning to see traffic improving. We are continuing to closely monitor the incident both on our traffic and with our CDN provider.
- resolved Aug 21, 2025, 08:50 PM UTC
This incident has been resolved.
Minor July 4, 2025 [EU Region] - Degarded Performance for EU Hosted Login 3h 29m Authentication APIs
Started Jul 04, 2025, 11:56 AM UTC· resolved Jul 04, 2025, 03:26 PM UTC
- investigating Jul 04, 2025, 11:56 AM UTC
We are currently investigating this issue.
- monitoring Jul 04, 2025, 12:19 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 04, 2025, 03:26 PM UTC
This incident has been resolved.
Major April 5, 2025 EU environment issues 1h 19m Authentication APIs
Started Apr 05, 2025, 09:16 PM UTC· resolved Apr 05, 2025, 10:35 PM UTC
- investigating Apr 05, 2025, 09:16 PM UTC
We are currently investigating this issue.
- identified Apr 05, 2025, 09:23 PM UTC
We have identified the issue and implemented a fix.
- identified Apr 05, 2025, 09:31 PM UTC
We are continuing to work on a fix for this issue.
- identified Apr 05, 2025, 09:58 PM UTC
The fix has been implemented and is being rolled out.
- monitoring Apr 05, 2025, 10:04 PM UTC
The fix has been rolled out, and all indications are positive. Backoffice sync will be delayed
- resolved Apr 05, 2025, 10:35 PM UTC
This incident has been resolved.
Major February 7, 2025 US Environment Degradation - Potential 504 Errors 3h 28m
Started Feb 07, 2025, 06:48 PM UTC· resolved Feb 07, 2025, 10:17 PM UTC
- investigating Feb 07, 2025, 07:01 PM UTC
We are currently investigating the issue.
- identified Feb 07, 2025, 07:23 PM UTC
The issue has been identified and a fix is being implemented
- monitoring Feb 07, 2025, 07:30 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Feb 07, 2025, 07:42 PM UTC
We are currently implementing a patch to improve system performance. Some services may experience temporary disruptions
- monitoring Feb 07, 2025, 07:49 PM UTC
We are continuing to monitor for any further issues.
- resolved Feb 07, 2025, 10:17 PM UTC
This incident has been resolved.
Minor December 26, 2024 Increased Latency in EU region 1h 1m
Started Dec 26, 2024, 06:10 AM UTC· resolved Dec 26, 2024, 07:11 AM UTC
- investigating Dec 26, 2024, 06:10 AM UTC
We are currently investigating this issue.
- investigating Dec 26, 2024, 06:21 AM UTC
Monitoring
- monitoring Dec 26, 2024, 06:23 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 26, 2024, 07:11 AM UTC
This incident has been resolved.