Front experienced a minor incident on September 1, 2025 affecting App and API and integrations, lasting 3h 47m. The incident has been resolved; the full update timeline is below.
Affected components
AppAPI and integrations
Update timeline
- investigating Sep 01, 2025, 02:05 PM UTC
We are currently investigating reports of increased latency affecting a subset of customers in the EU region. Impact: Some customers in EU may experience slower response times or intermittent delays when using our app. Not all customers in this region are affected.
- investigating Sep 01, 2025, 02:05 PM UTC
We are continuing to investigate this issue.
- identified Sep 01, 2025, 02:53 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 01, 2025, 03:02 PM UTC
Response times are stabilizing, though we continue to actively monitor the situation to ensure the issue is fully resolved.
- resolved Sep 01, 2025, 05:52 PM UTC
This incident has been resolved.