Front incident

SSO Authentication Issues - Mobile Apps

Minor Resolved View vendor source →

Front experienced a minor incident on September 5, 2025 affecting App, lasting 3h 28m. The incident has been resolved; the full update timeline is below.

Started
Sep 05, 2025, 01:41 PM UTC
Resolved
Sep 05, 2025, 05:09 PM UTC
Duration
3h 28m
Detected by Pingoru
Sep 05, 2025, 01:41 PM UTC

Affected components

App

Update timeline

  1. investigating Sep 05, 2025, 01:41 PM UTC

    We are investigating reports of Google SSO and Office SSO login issues on our mobile apps (iOS and Android).

  2. investigating Sep 05, 2025, 02:41 PM UTC

    We are continuing to investigate this issue.

  3. identified Sep 05, 2025, 04:41 PM UTC

    The issue has been identified and a fix is being implemented.

  4. resolved Sep 05, 2025, 05:09 PM UTC

    This incident has been resolved.