Front incident

App not loading

Major Resolved View vendor source →

Front experienced a major incident on September 26, 2025 affecting App and API and integrations, lasting 9m. The incident has been resolved; the full update timeline is below.

Started
Sep 26, 2025, 04:47 PM UTC
Resolved
Sep 26, 2025, 04:56 PM UTC
Duration
9m
Detected by Pingoru
Sep 26, 2025, 04:47 PM UTC

Affected components

AppAPI and integrations

Update timeline

  1. investigating Sep 26, 2025, 04:47 PM UTC

    App is not loading in specific regions and timeouts have been spiking for some API calls

  2. resolved Sep 26, 2025, 04:56 PM UTC

    A cache node was lost and automatically recovered in 6 minutes. All systems should now be operational.