FreshBooks had 5 outages in the last 2 years totaling 10h 48m of downtime — averaging 0.2 incidents per month.
There were 5 FreshBooks outages since June 12, 2025 totaling 10h 48m of downtime. Each is summarised below — incident details, duration, and resolution information.
We’re investigating an issue that may prevent users from signing up for FreshBooks. We’ll provide another update as soon as we have more information.
We have resolved the issue impacting FreshBooks. Thank you for your patience while we worked to fix the issue.
FreshBooks is currently down, and our team is working hard to get it back up and running. We will post updates as soon as we have them.
A fix has been implemented and we are monitoring the results.
We have resolved the issue impacting FreshBooks. Thank you for your patience while we worked to fix the issue. Check back here for any further updates.
There’s currently an issue with our support chat tool on FreshBooks. We've confirmed the issue is on our vendor's side and while we wait for updates, customers will be unable to use our chat tool to contact us. Instead, please reach out to [email protected] or 1-866-303-6061.
This incident has been resolved.
We’re currently investigating reports of an issue with Bank Import on FreshBooks. Some customer may experience issues when connecting their bank. We will post updates as soon as we have them.
We have resolved the issue impacting Bank Import. Thank you for your patience while we worked to fix the issue. Check back here for any further updates.
We are currently monitoring reported issues impacting FreshBooks Payroll, and will continue to monitor it to ensure there are no further issues. Feel free to check back here for any further updates.
The issue impacting FreshBooks Payroll is now resolved. Thank you for your patience while we worked to fix the issue.