FreshBooks incident

FreshBooks - Errors Registering New Users via Partnership Signup Flow

Notice Resolved View vendor source →

FreshBooks experienced a notice incident on March 21, 2022 affecting FreshBooks, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Mar 21, 2022, 01:10 PM UTC
Resolved
Mar 22, 2022, 01:48 PM UTC
Duration
1d
Detected by Pingoru
Mar 21, 2022, 01:10 PM UTC

Affected components

FreshBooks

Update timeline

  1. investigating Mar 21, 2022, 01:10 PM UTC

    There’s currently an issue with registering new users via our partnership signup flow on FreshBooks. We’ve identified the problem and are working to fix it, however you may be unable to register for a new FreshBooks account via the partnership flow at this time. Please check back for further updates.

  2. identified Mar 21, 2022, 01:26 PM UTC

    We have identified the issue impacting FreshBooks registration via the Partnership Signup Flow and are working quickly to fix it. We will post an update as soon as everything is resolved.

  3. monitoring Mar 21, 2022, 02:11 PM UTC

    We have fixed the issue impacting partnership signup flow on FreshBooks and will continue to monitor it to ensure there are no further issues. Feel free to check back here for any further updates.

  4. resolved Mar 22, 2022, 01:48 PM UTC

    We have resolved the issue impacting the registration of new users via our partnership signup flow on FreshBooks. Thank you for your patience while we worked to fix the issue.