FreshBooks experienced a critical incident on April 7, 2022 affecting FreshBooks and FreshBooks Payments and 1 more component, lasting 1h 25m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 07, 2022, 01:35 AM UTC
FreshBooks is currently down, and our team is working hard to get it back up and running. We will post updates as soon as we have them.
- investigating Apr 07, 2022, 01:36 AM UTC
FreshBooks is currently down, and our team is working hard to get it back up and running. We will post updates as soon as we have them.
- investigating Apr 07, 2022, 01:44 AM UTC
We have identified the issue impacting FreshBooks, and are working quickly to fix it. We will post an update as soon as everything is resolved.
- monitoring Apr 07, 2022, 01:50 AM UTC
We have fixed the issue impacting FreshBooks, and will continue to monitor it to ensure there’s no further issues. Feel free to check back here for any further updates.
- resolved Apr 07, 2022, 02:38 AM UTC
We have resolved the issue impacting FreshBooks. Thank you for your patience while we worked to fix the issue. Check back here for any further updates.