FreshBooks incident

FreshBooks - Investigating Issue with Email Delivery

Minor Resolved View vendor source →

FreshBooks experienced a minor incident on June 13, 2022 affecting FreshBooks, lasting 4d 1h. The incident has been resolved; the full update timeline is below.

Started
Jun 13, 2022, 06:11 PM UTC
Resolved
Jun 17, 2022, 08:11 PM UTC
Duration
4d 1h
Detected by Pingoru
Jun 13, 2022, 06:11 PM UTC

Affected components

FreshBooks

Update timeline

  1. investigating Jun 13, 2022, 06:11 PM UTC

    We’re currently investigating reports of an issue with email delivery in FreshBooks. Customers may find that there is a delay in emails being delivered. We will post updates as soon as we have them.

  2. identified Jun 15, 2022, 02:08 PM UTC

    We have identified the issue impacting email delivery, and remediation is underway. We will post an update as soon as the issue is resolved.

  3. resolved Jun 17, 2022, 08:11 PM UTC

    We have resolved the issue impacting mail delivery in FreshBooks. Thank you for your patience while we worked to resolve the issue. Check back here for any further updates.