FreshBooks experienced a critical incident on July 11, 2022 affecting FreshBooks and Android App and 1 more component, lasting 40m. The incident has been resolved; the full update timeline is below.
Affected components
FreshBooksAndroid AppiOS App
Update timeline
- investigating Jul 11, 2022, 03:33 PM UTC
FreshBooks is currently down, and our team is working hard to get it back up and running. We will post updates as soon as we have them.
- identified Jul 11, 2022, 03:55 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 11, 2022, 04:00 PM UTC
We are continuing to monitor the issue that caused FreshBooks to become unavailable and to ensure that our fix has been fully implemented successfully. Updates will be provided as soon as new details become available.
- resolved Jul 11, 2022, 04:13 PM UTC
This incident has now been resolved, FreshBooks services are functional again. We thank you all for your patience and understanding.