FreshBooks experienced a notice incident on October 19, 2022 affecting FreshBooks, lasting 52m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 19, 2022, 04:19 PM UTC
We are currently investigating reports of some users experiencing errors or slowness when loading their Invoices section in FreshBooks. This issue is affecting users sporadically, and may affect loading Dashboard widgets and Reports. We will provide updates as they become available.
- monitoring Oct 19, 2022, 04:43 PM UTC
We have identified the source of the issue affecting loading the Invoices section and are seeing behaviour returning to normal across affected accounts. We will continue to monitor the issue and provide any necessary service updates here.
- resolved Oct 19, 2022, 05:11 PM UTC
We have resolved the issue impacting FreshBooks. Thank you for your patience while we worked to fix the issue. Check back here for any further updates.