FreshBooks experienced a minor incident on January 31, 2023 affecting FreshBooks Payments, lasting 2h 10m. The incident has been resolved; the full update timeline is below.
Affected components
FreshBooks Payments
Update timeline
- investigating Jan 31, 2023, 07:52 PM UTC
We are currently experiencing an issue with clients being able to pay with PayPal payment methods. The team is aware of the problem and is working to resolve it. You may notice issues with Invoice and checkout link payments through PayPal. We will post another update as soon as we have more information.
- resolved Jan 31, 2023, 10:02 PM UTC
We have resolved the issue with PayPal. All functionality is back to normal. Thank you for your patience.