FreshBooks incident

FreshBooks - PDF Generation Not Working for Some Users

Minor Resolved View vendor source →

FreshBooks experienced a minor incident on April 22, 2024 affecting FreshBooks, lasting 1h 45m. The incident has been resolved; the full update timeline is below.

Started
Apr 22, 2024, 05:48 PM UTC
Resolved
Apr 22, 2024, 07:34 PM UTC
Duration
1h 45m
Detected by Pingoru
Apr 22, 2024, 05:48 PM UTC

Affected components

FreshBooks

Update timeline

  1. investigating Apr 22, 2024, 05:48 PM UTC

    There’s currently an issue generating PDFs for invoices, estimates, and proposals on FreshBooks. We’ve identified the problem and are working to fix it, however you may be unable to generate PDFs at this time. Please check back for further updates.

  2. monitoring Apr 22, 2024, 07:09 PM UTC

    We have fixed the issue affecting PDF generation and are monitoring the results.

  3. resolved Apr 22, 2024, 07:34 PM UTC

    This incident has been resolved.