FreshBooks had 7 outages in the last 2 years totaling 35h 53m of downtime — averaging 0.3 incidents per month.
There were 7 FreshBooks outages since June 17, 2024 totaling 35h 53m of downtime. Each is summarised below — incident details, duration, and resolution information.
We’re investigating an issue that may prevent users from signing up for FreshBooks. We’ll provide another update as soon as we have more information.
We have resolved the issue impacting FreshBooks. Thank you for your patience while we worked to fix the issue.
FreshBooks is currently down, and our team is working hard to get it back up and running. We will post updates as soon as we have them.
A fix has been implemented and we are monitoring the results.
We have resolved the issue impacting FreshBooks. Thank you for your patience while we worked to fix the issue. Check back here for any further updates.
There’s currently an issue with our support chat tool on FreshBooks. We've confirmed the issue is on our vendor's side and while we wait for updates, customers will be unable to use our chat tool to contact us. Instead, please reach out to [email protected] or 1-866-303-6061.
This incident has been resolved.
We’re currently investigating reports of an issue with Bank Import on FreshBooks. Some customer may experience issues when connecting their bank. We will post updates as soon as we have them.
We have resolved the issue impacting Bank Import. Thank you for your patience while we worked to fix the issue. Check back here for any further updates.
We are currently monitoring reported issues impacting FreshBooks Payroll, and will continue to monitor it to ensure there are no further issues. Feel free to check back here for any further updates.
The issue impacting FreshBooks Payroll is now resolved. Thank you for your patience while we worked to fix the issue.
There’s currently an issue with Payroll Onboarding on FreshBooks. We’ve identified the problem and are working to fix it, however, new accounts may not be able to onboard FreshBooks Payroll services at the moment. Please check back for further updates.
The issue with Payroll Onboarding in FreshBooks has been resolved. All Payroll services are available and ready to be used.
We are currently experiencing an issue with processing Online Payments. The team is aware of the problem and is working to resolve it, but you may notice issues with processing payments and entering payment information manually. We will post another update as soon as we have more information.
We have fixed the issue impacting Online Payments and will continue monitoring it to ensure no further downtime. Feel free to check back here for any further updates.
We have resolved the issue impacting FreshBooks. Thank you for your patience while we worked to fix the issue. Check back here for any further updates.