FreshBooks experienced a minor incident on June 17, 2024, lasting 12h 19m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jun 17, 2024, 06:56 PM UTC
We are currently experiencing an issue with processing Online Payments. The team is aware of the problem and is working to resolve it, but you may notice issues with processing payments and entering payment information manually. We will post another update as soon as we have more information.
- monitoring Jun 17, 2024, 07:42 PM UTC
We have fixed the issue impacting Online Payments and will continue monitoring it to ensure no further downtime. Feel free to check back here for any further updates.
- resolved Jun 18, 2024, 07:16 AM UTC
We have resolved the issue impacting FreshBooks. Thank you for your patience while we worked to fix the issue. Check back here for any further updates.