FreedomPay incident

Alert: Freeway Processing Issues

Minor Resolved View vendor source →

FreedomPay experienced a minor incident on November 24, 2025 affecting Freeway, lasting 42m. The incident has been resolved; the full update timeline is below.

Started
Nov 24, 2025, 05:24 AM UTC
Resolved
Nov 24, 2025, 06:07 AM UTC
Duration
42m
Detected by Pingoru
Nov 24, 2025, 05:24 AM UTC

Affected components

Freeway

Update timeline

  1. investigating Nov 24, 2025, 05:24 AM UTC

    FreedomPay is currently investigating reports of transaction processing latency and timeouts with Freeway. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.

  2. resolved Nov 24, 2025, 06:07 AM UTC

    Transaction processing has returned to normal and all issues have been resolved.