FreedomPay experienced a minor incident on October 20, 2026 affecting Redsys - Europe, lasting 5h 26m. The incident has been resolved; the full update timeline is below.
Affected components
Redsys - Europe
Update timeline
- investigating Oct 20, 2026, 12:52 AM UTC
FreedomPay is currently investigating reports of transaction processing latency and timeouts with Redsys - Europe. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.
- resolved Oct 20, 2026, 06:18 AM UTC
Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Redsys - Europe relationship manager.