Freed incident

Site performance issues

Minor Resolved View vendor source →

Freed experienced a minor incident on November 4, 2025 affecting Current status by service (Application site) and Current status by service (API services) and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
Nov 04, 2025, 02:45 PM UTC
Resolved
Nov 04, 2025, 02:45 PM UTC
Duration
Detected by Pingoru
Nov 04, 2025, 02:45 PM UTC

Affected components

Current status by service (Application site)Current status by service (API services)Current status by service (Visit processing)

Update timeline

  1. resolved Nov 04, 2025, 02:45 PM UTC

    The Freed application was loading slowly from 6:45 am PT to 9:30 am PT. Full performance has been restored and any visits impacted will be recovered within the next two hours.