Freed experienced a major incident on November 25, 2025 affecting Current status by service (Application site) and Current status by service (API services) and 1 more component, lasting 1h 28m. The incident has been resolved; the full update timeline is below.
Affected components
Current status by service (Application site)Current status by service (API services)Current status by service (Visit processing)
Update timeline
- investigating Nov 25, 2025, 11:24 PM UTC
Freed is currently unavailable. The team has identified the root cause, and is working on brining our system back online.
- resolved Nov 26, 2025, 12:52 AM UTC
Freed services have now been restored.