Freed incident

Recording button disabled i...

Major Resolved View vendor source →

Freed experienced a major incident on January 22, 2026 affecting Current status by service (Application site), lasting 34m. The incident has been resolved; the full update timeline is below.

Started
Jan 22, 2026, 03:12 PM UTC
Resolved
Jan 22, 2026, 03:46 PM UTC
Duration
34m
Detected by Pingoru
Jan 22, 2026, 03:12 PM UTC

Affected components

Current status by service (Application site)

Update timeline

  1. investigating Jan 22, 2026, 03:12 PM UTC

    Recording is currently unavailable to users of the legacy iOS app. We are upgrading all users to the new Freed iOS app. Impacted users should restart the Freed app following the instructions at https://support.apple.com/guide/iphone/quit-and-reopen-an-app-iph83bfec492/ios

  2. resolved Jan 22, 2026, 03:46 PM UTC

    We have upgraded all existing users to the new Freed application which allows recording.