FreeAgent Outage History

FreeAgent is up right now

FreeAgent had 3 outages in the last 2 years totaling 1h 30m of downtime — averaging 0.1 incidents per month.

There were 3 FreeAgent outages since February 2, 2026 totaling 1h 30m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.freeagent.com

Minor April 7, 2026

Smart Capture Delays

Detected by Pingoru
Apr 07, 2026, 02:53 PM UTC
Resolved
Apr 07, 2026, 03:54 PM UTC
Duration
1h
Affected: FreeAgent Web AppiOS appAPIAndroid app
Timeline · 2 updates
  1. investigating Apr 07, 2026, 02:53 PM UTC

    We're currently investigating an issue with Smart Capture, receipt data extraction is delayed. We will update this page when the issue is resolved.

  2. resolved Apr 07, 2026, 03:54 PM UTC

    Smart Capture service has resumed. Some captures have failed to extract data and may need to be retried, we apologise for the inconvenience.

Read the full incident report →

Critical February 2, 2026

FreeAgent is unavailable

Detected by Pingoru
Feb 02, 2026, 10:28 AM UTC
Resolved
Feb 02, 2026, 10:34 AM UTC
Duration
5m
Affected: FreeAgent Web AppiOS appAPIAndroid app
Timeline · 2 updates
  1. identified Feb 02, 2026, 10:28 AM UTC

    We are aware of an issue that is currently affecting the FreeAgent application We’re sorry if this causes any disruption for you and please be assured we’re doing everything we can to resolve the issue as quickly as possible.

  2. resolved Feb 02, 2026, 10:34 AM UTC

    This incident has been resolved.

Read the full incident report →