FreeAgent incident

Problems processing background jobs

Minor Resolved View vendor source →

FreeAgent experienced a minor incident on December 6, 2020 affecting FreeAgent Web App and API, lasting 1d 1h. The incident has been resolved; the full update timeline is below.

Started
Dec 06, 2020, 10:06 AM UTC
Resolved
Dec 07, 2020, 11:08 AM UTC
Duration
1d 1h
Detected by Pingoru
Dec 06, 2020, 10:06 AM UTC

Affected components

FreeAgent Web AppAPI

Update timeline

  1. investigating Dec 06, 2020, 10:06 AM UTC

    We’re experiencing some issues processing background jobs at the moment. We’re actively looking into it and will update soon.

  2. monitoring Dec 06, 2020, 10:28 AM UTC

    We're going to keep an eye on things, but the backlog of jobs has now been processed.

  3. resolved Dec 07, 2020, 11:08 AM UTC

    This incident has been resolved.